Personal Data Protection Act 2010 (PDPA) Notice

Please be advised that Mac Pro Solution Sdn Bhd, an authorised marketing partner for telecommunication services in Malaysia (including Unifi), issues this Notice in compliance with the Personal Data Protection Act 2010 (PDPA).

What Personal Information Do We Collect?

If you choose to apply for any broadband or telecommunication services through us, you may be required to provide personal information such as:

• Name
• Identification card / passport number
• Mailing address
• Installation address
• Contact number(s)
• Email address
• Service preferences

Your consent will be obtained during the application process. Without such consent, we may not be able to proceed with your application.

How We Use Your Personal Information

Your personal information will be used for purposes including:

• Processing your application for telecom services
• Submitting your application and documents to the relevant service provider (e.g. Unifi / Telekom Malaysia)
• Verifying your identity and eligibility
• Responding to your enquiries
• Customer support and follow-up
• Internal analysis and service improvement

We may also use your data for marketing purposes, only where consent is provided.

Consent & Verification

By submitting your information, you consent to us collecting, using, and verifying your personal information with relevant third parties where necessary, including credit reference agencies, for the purpose of processing your application.

Disclosure of Your Personal Information

Your personal information may be shared, where necessary, with:

• Official service providers (e.g. Telekom Malaysia / Unifi)
• Installation teams and contractors
• Data processing service providers
• Credit reference or collection agencies (if required)
• Regulatory or government authorities (where required by law)

We ensure that your data is only shared on a need-to-know basis and will not be disclosed to unauthorized parties.

Access and Correction

You may request access or correction of your personal information by contacting us:

📧 [email protected]

We reserve the right to decline requests that may affect the privacy or security of others, or where the request is not practical.

Limitation of Processing

If you wish to limit the processing of your personal data, you may contact us directly. However, this may affect our ability to proceed with your application.